Policies
All Sales Are FINAL
ALL items in our shop are all hand created and may contain imperfections that one might see with handmade- items including a rogue piece of glitter (in spite of our best efforts). We work very hard to ensure all items are handled with care, to the best of our ability. We take great pride in our pieces and our goal is to ensure you are satisfied and become a loyal and returning client to our small business.
Turnaround Time (TAT)
- Ready to Ship (RTS): 3-5 business days
- Ready to Customize (RTC): 14 business days
- Wholesale Freshies: 14 business days
- Custom and Memorial: 6-8 weeks
Please note that our TAT is the time it takes to create and process your order. TAT does not include shipping time.
Memorial Pieces
These pieces are treated with the dignity and respect your loved ones deserve. All items are marked with the clients' name and order number from beginning to end. Sizing of items like rings is strictly the responsibility of the buyer after sizing is chosen and order is paid. We can NOT refund these items for sizing errors made by client. All unused ashes, hair or breastmilk will be returned to the buyer in its original container. We always recommend these items be double bagged and that they are sent with guaranteed postage with a REQUIRED signature of receipt for the utmost protection and care.
Tumbler Care Policy
These are stainless-steel. These items are NOT dishwasher or microwave safe. If dropped, the epoxy absolutely can crack and is NOT the responsibility of Pampered Peacock or its owner. We do not recommend you soak. Please treat these beauties as the works of art that they are.
Beaded Items
All beaded items are for adult use only. These are NOT intended for infants\ children's chew beads, and we do not recommend using as such.
Car Freshies
Car Freshies are not meant to be consumed by pets or humans. They contain oils and should not be placed on delicate surfaces such as your vehicle's seats or dashboard. Always hang your freshies! It is advisable to relocate your freshie to your blinker if it will be subjected to continuous direct sunlight. Since these items are heat-activated, prolonged exposure to intense heat and light may alter the shape of your freshie.